Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julie Phillips

Julie Phillips

June 11, 2026

5  out of  5
rating by Julie Phillips
"Chase and Sam are very patient and understood my priorities. Thank you guys, so very much!"
We responded:
"Thank you, Julie! You'll have to bring Shadow by sometime to meet our office dog - George."
Profile photo of Tyler McKay

Tyler McKay

May 30, 2026

5  out of  5
rating by Tyler McKay
"Sam is honest, trustworthy, and incredibly knowledgeable. When it came time to renew our auto insurance, I reached out to him for help. Not only was he able to increase our coverage, but he also found us significant savings compared to what we were paying before. His expertise and dedication made the process simple and hassle-free. I highly recommend Sam to anyone looking for insurance and exceptional customer service."
We responded:
"Thank you, Tyler!"
Profile photo of chris

chris

May 27, 2026

5  out of  5
rating by chris
"Great service, explained everything thoroughly and made everything quick and easy!"
We responded:
"Thanks, Chris! I'm glad you had such a positive experience. "
Profile photo of Eric Berube

Eric Berube

May 26, 2026

5  out of  5
rating by Eric Berube
"Working with Chase at Sam Carpenter State Farm was easy. He called and informed us of new rates for auto insurance, we compared policies and got a better rate. He was very helpful and knowledgeable."
We responded:
"Thank you for the great feedback, Eric!"
Profile photo of Matthew Zisa

Matthew Zisa

May 22, 2026

5  out of  5
rating by Matthew Zisa
"Tanner really went out of his way to offer a great deal on our insurance policy. We appreciate his dedication and willingness to walk through the coverage and numbers with us."
We responded:
"Great to hear!"
Profile photo of Collin O'Donnell

Collin O'Donnell

May 14, 2026

5  out of  5
rating by Collin O'Donnell
"Helpful and attentive staff."
We responded:
"Thanks for the great review, Collin!"
Profile photo of Cindy

Cindy

May 13, 2026

5  out of  5
rating by Cindy
"Sam Carpenter is a new State Farm agent and he and his office staff are very professionalized how ever it feels like a small town where everyone knows you and there on the ball go to Sam Carpenter!"
We responded:
"Thank you, Cindy!"
Profile photo of Sean Miles

Sean Miles

May 10, 2026

5  out of  5
rating by Sean Miles
"services are very great and flexible! Chase was very kind and was willing and able to find me the best option!"
We responded:
"Great to hear, Sean!"
Profile photo of Steven Johnson

Steven Johnson

May 9, 2026

5  out of  5
rating by Steven Johnson
"During my move to Pensacola, Sam worked hard to transfer my existing insurance policies and secure a new homeowners policy very quickly and affordably."
We responded:
"Welcome to the Sam Carpenter State Farm family!"
Profile photo of Chuck Craig

Chuck Craig

May 8, 2026

5  out of  5
rating by Chuck Craig
"Tanner was great! Very informative and help full!!"
We responded:
"I'm glad Tanner took great care of your insurance needs!"
Profile photo of Tim Fishel

Tim Fishel

May 8, 2026

5  out of  5
rating by Tim Fishel
"I had a wonderful and easy experience with my account manager, Tanner Sizemore. He was able to find a much better rate and was very professional to work with. I highly recommend State Farm and Tanner Sizemore!"
We responded:
"Great to hear!"
Profile photo of Benja Bears

Benja Bears

May 8, 2026

5  out of  5
rating by Benja Bears
"Chase Hawkins restored my hope in this company. He was incredibly polite and professional. He was also quick to answer all of my questions. 10/10!!!"
We responded:
"Thanks for the review, Benja!"
Profile photo of Allyson Smith

Allyson Smith

May 8, 2026

5  out of  5
rating by Allyson Smith
"I can trust them, they explain things really well, and so personable!"
We responded:
"Thank you, Allyson!"
Profile photo of Rachel West

Rachel West

May 8, 2026

5  out of  5
rating by Rachel West
"Had a great experience with Sam Carpenter and his team. Great group. 10/10 recommend!"
We responded:
"Thanks, Rachel!"
Profile photo of Lauren Bentley

Lauren Bentley

May 8, 2026

5  out of  5
rating by Lauren Bentley
"Sam and his team go above and beyond to assist customers! As young adults, obtain insurance on our own for the first time can be an overwhelming thought. Sam made the process so smooth and made us feel knowledgeable each step of the way! He is top notch. Not to mention, his kindness and compassion for others is unmatched! We highly recommend Sam and his team!"
We responded:
"Thank you for the kind words, Lauren!"
Profile photo of Meredith Brady

Meredith Brady

May 8, 2026

5  out of  5
rating by Meredith Brady
"Sam and his team are so wonderful and kind! They will take great care of you!"
We responded:
"Thank you, Meredith!"
Profile photo of christian fields

christian fields

May 8, 2026

5  out of  5
rating by christian fields
"Sam is an incredible person and insurance agent. Very helpful throughout the whole process of getting life, auto, home, and pet insurance. Me and my wife saved a lot of money, switching to him.Would highly recommend Sam and his agency for any insurance needs."
We responded:
"Thank you, Christian!"
Profile photo of Norma Southard

Norma Southard

May 7, 2026

5  out of  5
rating by Norma Southard
"Great price Very friendly"
We responded:
"Thank you!"
Profile photo of Dennis

Dennis

May 7, 2026

5  out of  5
rating by Dennis
"Chase was great to work with!"
We responded:
"Thank you, Dennis!"
Profile photo of jeanne stuart

jeanne stuart

May 6, 2026

5  out of  5
rating by jeanne stuart
"Sam did a great job finding me new auto insurance with a much lower rate than I had with Progressive. Also, State Farm allows you to pay monthly without a penalty. Sam was concise and very professional!"
We responded:
"Thank you, Jeanne!"
Profile photo of raymond walton

raymond walton

May 5, 2026

5  out of  5
rating by raymond walton
"Alyssa was awesome and had a lot of good info. Highly recommend"
We responded:
"Thanks, Raymond!"
Profile photo of Dennis Hurst

Dennis Hurst

May 4, 2026

5  out of  5
rating by Dennis Hurst
"Alyssa, contacted me to offer an auto insurance quote. I gave her the go ahead and she called me back several minutes later with a 6 month policy identical to my current coverage but approximately $600 cheaper. The decision was easy to make. Thank you Alyssa for reaching out and saving me money!"
We responded:
"So glad we were able to help you out!"
Profile photo of Krystal Milstead

Krystal Milstead

May 1, 2026

5  out of  5
rating by Krystal Milstead
"Honestly only good things to say about this place. I'd loved working with Alyssa, she was such a pleasure and truly went above and beyond"
We responded:
"Thank you for the kind words!"
Profile photo of Britney

Britney

May 1, 2026

5  out of  5
rating by Britney
"If you're looking to save on your car insurance definitely speak with Alyssa!! She's the BEST and saved me so much money every month"
We responded:
"Great to hear!"
Profile photo of Pretty Little Latte

Pretty Little Latte

May 1, 2026

5  out of  5
rating by Pretty Little Latte
"Alyssa was wonderful to work with! She was an amazing help with insurance on our coffee trailer and our car we pull it with!"
We responded:
"Thanks for the review!"